F.A.Q.'s

The what & how of RFNow technology.

What Frequency band?

RFNow uses Frequency Hopping Spread Spectrum (FHSS) radios that operate in the 2.4 GHz Industrial, Scientific, & Medical (ISM) band. The ISM bands are reserved frequencies that do not require federal or provincial licensing or user fees. RF Now also supports the 3.5 GHz licenced bandwidth.

What affects the signal?

Line of sight obstructions are the primary interference in signal from antennae to antennae. Severe weather has had little to nil blocking effect on the signal.

How secure is wireless connectivity?

Frequency hopping Spread Spectrum (FHSS) radios in the 2.4 GHz range use 79 channels to hop the data between when transmitting. Each hop has a dwell time that lasts microseconds. If a piece of data were intercepted from a channel the remaining pieces of data would have also to be intercepted to make this information decipherable.

Radio authentication is achieved through ESS ID value unique to each pair of radios. Radios will not transmit data to another radio that does not share the same ESS ID value.

What type of equipment is used?

RFNow Inc. built its first network to satisfy a business solution. Due to the mission critical nature of this network, RFNow has continued to use top quality carrier class radio and antennae equipment. This choice of equipment and business philosophy has proven to provide the high level of reliability that is required in today's B2B environment

How does RFNow's IT Support function?

There is a network monitoring protocol that allows our team of technicians 24/7 contact with all radios. In the event of a network interruption the technician and Navigator Emergency Response Team (NERT) is able to respond instantly.

The sophisticated monitoring program has allowed for response and repair before our client base has noticed a problem with-in the network.


 
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